Northridge4x4 Reviews

They have the best prices and usually there's no problems. And if there is a problem, they usually fix it. They used to have an problem with sales telling you your item is on the way when it hasn't even left the manufacturer, but they've update they web page to show items in stock.
Their web site user page is still broken and don't show user reviews.

This outfit doesn't ship what they sell, they renege on business transactions and insult the customer for spending their time and hard earned money with them. Northridge 4x4 took money, held on to it for 40+ days then cancels the order because they simply won't honor their advertised price. This is a company that bombards your inbox with advertisements. What good are they if they don't honor what they advertise and sell? Waste of time!
After holding the money for 41 days under the guise of the rona, Northridge 4x4 called to inform me the item ordered differed from their description and was going to be cancelled. What I was being told differed completely from their advertised description, which I read out from a screenshot of their advertisement, this frustrated fraudster Eric at Northridge 4x4 who responded with "I'm not getting into this with you and abruptly ended the call by outrageously accusing the customer of knowingly taking advantage and scamming THEM before rudely hanging up, twice. Unbelievable!
If you order from this deceitful company document everything and be prepared to be without your money, the item and in the end insulted to top it off. You've more than earned this review, 1 star is being gracious.

I can't say enough about the amazing customer service I received while having my 2020 Gladiator modified by the crew at Northridge 4x4 in Silverdale WA. I spoke with Dave the owner and Maxx my sales guy multiple times during the build via phone calls, emails and even Facebook Messenger. They always kept me in the loop and provided updates on the status of the build. If there was an issue they promptly told me about it and provided options to overcome the hurdle. They took a personal interest in what I wanted to do and were quick to take my recommendation and provide positive or negative feedback. They had the Jeep for a little over 2 weeks since this was a very complex build which included a complete engine and transmission swap, lift, tires, wheels. In the end I couldn't be happier with the how the build turned out and absolutely love driving this beast. If you are looking for a shop to get some work done or maybe just a parts supplier who actually has what you are looking for in stock give them a call you will not be disappointed.

Northridge claims to have the best customer service although in my experience this was the opposite. When I ordered the product I was told that it would be 2-3 weeks. After 3 weeks I contacted them again and was told it would be another 2-3 weeks. So I waited another 2 weels and contacted them and was told it would be another 4-6 weeks. This company routinely lies about the time it will take to receive the product. I was told BDS does not drop ship but when I called BDS they told me they do drop ship. My order was also cancelled without asking and when confronted about this I was accused of asking for the order to be cancelled. Avoid ordering if you want anything soon.